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Impersonation

The Atlassian products Confluence and JIRA provide the feature for impersonation, what means a system administrator has the possiblity to execute the product in context of an other user.

As a system administrator you get users saying "I can't do this", or you have conversations like "you should see this" and the user says "no I can't". You need to be your user to ensure clarity of instructions, and to spot/resolve other kinds of problems, e.g. check permissions what a user can see. Without giving passwords away, how do you do that? Use impersonation. This enables system administrators to become another user (like "su" in Linux), enable setup, testing etc.

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    Roland ZossoRoland Zosso shared this idea  ·   ·  Admin →

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      • Dave FurlaniDave Furlani commented  · 

        I agree with the need for impersonation so long as Adminstrators can't save results while impersonating as this could be used to skew the results. In a compliance controlled development/test environment, that could lead to trouble.

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